A smart lock is something you touch every day, so it pays to pick the right one. These are the five things we ask every customer to check before they order.
1. Measure your door
Our locks fit doors from 40 mm to 120 mm thick. Measure the edge of your door with a ruler, then compare the lock body inside your current door with the size shown on the product page. If you are unsure, send us a photo of the door edge on WhatsApp and we will confirm the fit before you order.
2. Decide how your family will unlock
Most of our models offer 8 ways in: 3D face recognition, palm vein, fingerprint, password, IC card, mechanical key, temporary password and remote unlocking with the Tuya Smart app. Face and palm vein are hands-free and work well for children and older family members. Fingerprint is fast and familiar. Codes and cards are handy for cleaners, drivers and guests.
3. Screen, or screen plus camera?
Every lock in our range has an indoor display. If you also want to see who is outside before you open, choose a camera lock such as the V10, V20 or V30. They combine a cat-eye camera with a large indoor screen, so the lock doubles as a video peephole.
4. Check the language
Voice prompts guide you through setup and every unlock. Choose the voice language when you order, from 17 options including Arabic and English, and we set it at our factory before the lock ships, so everyone at home understands what the lock is saying.
5. Plan for power
Smart locks run on a rechargeable lithium battery and warn you when it is low. If it ever runs flat, plug a power bank into the Type-C port on the outside panel, or use one of the two mechanical keys. You are never locked out.